Privacy Policy

1. Who we are

GenGuru ("we", "us") is an AI-powered video generation service available at genguru.net. Contact: info@genguru.net

2. Data we collect

• Account data: email address, password hash (bcrypt, never stored in plain text)
• Payment data: payment transaction amount and sender email, for credit top-up processing. We do not store card numbers.
• Content data: text prompts, generated images and videos you create on the platform.
• Usage data: page views, feature usage — no cookies, no personal identifiers.

3. How we use your data

• Providing and improving the service
• Processing payments and crediting your account
• Sending transactional emails (email verification, password reset)
• Preventing abuse and fraud

4. AI processing

Your text prompts and images are processed by third-party AI providers. These providers have their own privacy policies. We do not share your account information with AI providers — only the content you submit for generation.

5. Data retention

We retain your account and content data as long as your account is active. You can request deletion of your account and all associated data by emailing us at info@genguru.net.

6. Cookies

We use minimal cookies: one for your theme preference (light/dark) and one for your language choice. Our analytics is cookie-free and does not track individuals. We do not use advertising cookies.

7. Your rights (GDPR)

If you are in the EU/EEA, you have the right to access, correct, or delete your personal data, and to object to its processing. Contact us at info@genguru.net to exercise these rights.

8. Third-party services

We use the following categories of third-party service providers:

• Cloud hosting provider
• Cloud database provider
• Transactional email provider
• AI generation providers
• Payment processor
• Cloud file storage provider

9. Changes

We may update this policy. Continued use of the service after changes constitutes acceptance.